1. H-PAN reserves the rights to change these Terms and Conditions at any time by posting changes online. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified.
  2. You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights, or restrict, or inhibit the use and enjoyment of the site by any third party.
  3. H-PAN strives to ensure that this website is safe, functional and up-to-date and we go to great lengths to ensure this. However, H-PAN cannot offer exclusive guarantee that the site will be uninterrupted or error free or that the site cannot be attacked by viruses or bugs.
  4. Communication or material posted on this website including questions, comments and the likes are treated as non-confidential information.
  5. These terms and conditions shall be governed and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the Courts of England and Wales.
  6. If for any reason, you do not accept these Terms and Conditions, the use of this site must be terminated with immediate effect.
  7. PRICING: Currently there is no purchase price to obtain our complimentary services. Instead we encourage you to make a donation to Helping The Poor and Needy( H-PAN) to help support the charity’s poverty eradication work. We may suggest an appropriate amount to donate but donations are voluntary and you are free to donate more or less than the amount suggested or make no donation at all. We reserve the right to withdraw services from our complimentary offering , although we will not charge you for any orders placed before this change is introduced.
  8. DELIVERY: Our services are delivered to clients in all our office locations.
  9. REFUND/CANCELLATION: You are entitled to cancel any order you have made on our website, email or telephone for any reason (including if you simply change your mind) up to and including 14 days after the day on which you receive our service. If you cancel your order after 14 days or at any time after you have received our service, we will not charge you and we are happy to refund any donations you may have made following your request.
  10. PRIVACY: In line with the Data Protection Act 1998, we do not store customer credit card details nor do we share customer details with any 3rd parties.

We are grateful to everyone that has played a part in this relaunch